If this is the case, the program will not update and probably has not been updated in a long time. I would recommend you remove this program and then go to option #1 above and install a free version. If you got your anti-virus program free with your computer, you may have gotten a trial version that is only good for 90 days. Update your program (there should be an option to update it on your menu bar of the program.) Once you update the software, run a scan or two and see if it can remove the virus.
The first question that you should ask yourself is “Is the anti-virus program current and updated?” Without updated files of the most current viruses out there, your program won’t know how to look for them and recognize them.
Avast’s free antivirus software lets you: Fight back against viruses We don’t just detect and delete existing viruses we’ll stop them from infecting you again. I already have an anti-virus program, now what? Our best free virus scanner and virus cleaner Avast’s virus scanner finds and removes viruses faster, more thoroughly, and more accurately than ever before. They are on YouTube, or you can access them from the link below.Ģ. If you have never installed or updated an anti-virus program and you have doubts about your ability, there are how-to videos available on the web. I recommend two or three scans just to be certain that all of the virus is removed. Once you install them, you simply scan your computer, delete the viruses it finds, restart and scan again. You can download and install either of these programs totally free. You can also just click on my link below and find them on my download page. Why buy something that is available for free? There are three very good FREE anti-virus programs out there, they are AVG, Avira and Avast and they can be downloaded on each indivudual website. Just do a Google search for "free avg" or "free avira" and you should find them. I do NOT have an anti-virus program and I don't want to pay for one.
Your computer has a virus, now what do you do? The two solutions are below, based upon the question of whether or not you have an anti-virus program.ġ. All the tools you need are located here, at this link: Got a virus and need help? Let me show you how to take care of it for free.